FileMaker Hosting: Dedicated Services for Hosting FileMaker Server

FileMaker Hosting with 360Works has best benefits

FileMaker Hosting in the Cloud with 360Works

360Works offers FileMaker hosting plans to safely keep your data in the cloud and provide access to your FileMaker solutions in FileMaker Pro Advanced, FileMaker Go, and FileMaker WebDirect. It has always been a best practice to move your FileMaker Server to cloud hosting for more security and scalability.

Now, it is more critical than ever to move away from on-premise hosting and put your FileMaker data on the cloud where everyone can access it no matter where they are working from. At 360Works, we recognize how important this is and we are offering complete FileMaker hosting services.



Top 10 Benefits of Hosting FileMaker Server with 360Works

  1. $10,000 Backup Guarantee
    360Works is confident that our automated backup process will always have you covered. So confident, in fact, that we offer a $10,000 guarantee* in case you were to ever lose data without a backup available. Hosting with 360Works is the smartest and safest way to protect your data. See backup guarantee terms and conditions at the bottom of this page.


  2. Protects from Ransomware
    Having your server hosted in the cloud is much safer than on-premise hosting. 360Works hosting uses AWS snapshots to create non-writable, non-deletable daily backups of your critical data. Even if an attacker hacks your server and deletes or encrypts your live data, the backups are untouchable. During the Amazon Web Services (AWS) Public Sector keynote at AWS re:Invent, AWS Worldwide Public Sector VP Teresa Carlson mentioned the world is witnessing an increasingly complex security environment, with constant targeted cybersecurity attacks. “...One of the things we actively talk about with government is a move to the cloud in order to detect and defend potential cyberattacks,” she said. At 360Works, we recognize the importance of keeping your critical data safe.


  3. Upgrades to Latest FileMaker Server Versions
    When a new version of FileMaker Server ships, we’ll update your server for you at no charge, when you decide that you’re ready. Unlike an on-premise server, the downtime is usually less than 10 minutes, because we spin up a new virtual server in parallel, and just transfer the data volume after the new server is prepped and ready.


  4. All 360Works Products Supported, Plus MirrorSync and 360Deploy Come Pre-installed!
    We allow you to install 360Works plugins on the server, and can do a better job supporting and helping you with plugin usage. Additionally, when you host with 360Works, your server will have MirrorSync and 360Deploy pre-installed (license key is purchased separately). This makes it simple to deploy offline copies of your hosted database to people working at home or in the field, whether that’s on laptops, iPads, or iPhones. It also makes it very easy for you or your developer to work on a separate copy of the database from home, and then deploy that version to your FileMaker Server with a single button click.


  5. Fast and Full Migration Service
    Getting your files moved from your existing server to a 360Works cloud-hosted server couldn’t be easier - just call us! For a nominal fee, we’ll remotely connect to your existing server and move all of the files to a 360Works server, usually with less than an hour of downtime. We’ll even take care of setting up your backups and custom schedules. Of course, you can do the migration yourself if you’d prefer.


  6. After-hours Priority Support Option
    For a premium monthly charge, we have extended hosting support hours available from 7am - 12am Eastern Time, 7 days a week. This premium support is provided by knowledgeable, full-time 360Works employees, not an outsourced call center. Read the details for support plans at the bottom of this page.


  7. SSL Certificate Installed
    If you want to name your server (yourcompany.360works.com), then we can take care of the SSL certificate and DNS server for you, for the quickest and most convenient setup. If you’d prefer to use your own certificate with your custom domain name, that’s supported too. Get in touch with us for more details.


  8. 99.9% Uptime on Hardware
    If your server is down more than 0.1% of the time in a month (44 minutes) due to hardware failure, network failure, or loss of electricity, contact us to receive a full credit for hosting fees for that month, including any applicable premium support fees. If you’d like to achieve the highest possible uptime that also protects against software failure with FileMaker Server, contact us to ask about MirrorSync server clustering.


  9. AWS Certified Support - Member of the Amazon Partner Network
    360Works, like many hosting providers, runs on Amazon Web Services (AWS) - but unlike many hosting providers, we have two personnel on staff with AWS Architect certifications, and are a member of the Amazon Partner Network (APN). We’ve been using AWS since 2008, and our President Jesse Barnum has presented at the FileMaker Developer Conference on AWS deployment in 2016, and API integration in 2018. Jesse created and donated to the community a re-usable set of scripts that allow FileMaker to communicate directly with AWS API’s. When you host with 360Works, you’re benefiting from a deep pool of technical knowledge that includes FileMaker Server, AWS, and how to make them work perfectly together.


  10. Disaster Recovery - Best Solution for Server Crashes
    For some customers, extended downtime can spell the end of their business. With 360Works hosting, we can set up multiple servers in different regions around the world that are kept in constant sync with each other, allowing your business to continue even if an entire AWS region were to go offline. Contact us for details.


*Backup guarantee terms and conditions: 360Works will pay you $10,000 in the event that your data is lost without at least one backup out of the prior seven days, starting seven days after your hosting starts. Notification of data loss must be emailed to hosting@360works.com within 48 hours of when it occurs. Damage, encryption, or corruption of the data while it was still live on FileMaker Server will still be present on the backup, and no guarantee is made that the backup files are openable or usable. Guaranteed amount will be paid out a maximum of one time per hosting customer. If the data loss is covered by an insurance policy, the lesser of $10,000 or the insurance policy deductible amount will be paid.

*Server Requirements: Currently only FileMaker Server 19 is supported in our hosting environments. If you need help upgrading to 19 or acquiring a license, please reach out to us at hosting@360works.com



Pricing Plans

Standard - $95 Premium - $150 Enterprise - $250
4 GB RAM 8 GB RAM 16 GB RAM
80 GB Boot 80 GB Boot 80 GB Boot
20 GB Database Volume 20 GB Database Volume 20 GB Database Volume
100 GB Backup 100 GB Backup 100 GB Backup
25 GB Data Transfer 25 GB Data Transfer 25 GB Data Transfer
Cloudwatch Cloudwatch Cloudwatch

*Click here for more comparison charts with FileMaker Cloud comparison to 360Works Hosting, as well as pricing comparisons for 5 users compared to 20 users.



Extended (Priority) Hosting Support

All Hosting Clients can receive free support for their hosting environments during our business hours (10:00 AM - 6:00 PM Eastern Time/Monday - Friday) using our ticket submission service and will have their issues addressed on a first come, first served basis.

However, for clients who desire immediate assistance for any issues that occur, we have Priority Hosting Support available at a fee of $30 per month. Clients with Priority Hosting Support will have their tickets sent to the top of the queue for immediate response and also have access to our hotline which is open 7:00 AM - 12:00 AM Eastern Time/ 7 days a week.

For all 360Works hosting support, please note: support only applies to problems with FileMaker Server itself. This does not cover issues related to other services such as MirrorSync or 360Deploy, plugins or user issues.



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