360Works is confident that our automated backup process
will always have you covered. So confident, in fact, that we offer a $10,000
guarantee* in case you were to ever lose data without a backup available.
Hosting with 360Works is the smartest and safest way to protect your data.
See backup guarantee terms and conditions at the bottom of this page.
Having your server hosted in the cloud is much safer than on-premise hosting.
360Works hosting uses AWS snapshots to create non-writable, non-deletable daily backups of
Even if an attacker hacks your server and deletes or encrypts your live data, the backups
During the Amazon Web Services (AWS) Public Sector keynote at AWS re:Invent, AWS Worldwide
Sector VP Teresa
Carlson mentioned the world is witnessing an increasingly complex security environment, with
cybersecurity attacks. “...One of the things we actively talk about with government is a
cloud in order to detect and defend potential cyberattacks,” she said. At 360Works, we
importance of keeping your critical data safe.
When a new version of FileMaker Server ships, we’ll update your server for you at no charge,
you decide that
you’re ready. Unlike an on-premise server, the downtime is usually less than 10 minutes,
spin up a new
virtual server in parallel, and just transfer the data volume after the new server is
We allow you to install 360Works plugins on the server, and can do a better job supporting
helping you with
plugin usage. Additionally, when you host with 360Works, your server will have MirrorSync
pre-installed (license key is purchased separately). This makes it simple to deploy offline
hosted database to people working at home or in the field, whether that’s on laptops, iPads,
It also makes it very easy for you or your developer to work on a separate copy of the
and then deploy that version to your FileMaker Server with a single button click.
Getting your files moved from your existing server to a 360Works cloud-hosted server
easier - just call us!
For a nominal fee, we’ll remotely connect to your existing server and move all of the files
360Works server, usually with
less than an hour of downtime. We’ll even take care of setting up your backups and custom
Of course, you can do the
migration yourself if you’d prefer.
For an optional $30 monthly charge per server, priority support hosting customers receive a
direct-dial phone number to connect with us from 7am - 11pm
Eastern Time / 4am - 8pm Pacific Time, 7 days a week.
This premium support is provided by knowledgeable, full-time 360Works employees, not an
Read the details for support plans at the bottom of this page.
If your server is down more than 0.1% of the time in a month (44 minutes) due to hardware
network failure, or loss of electricity, contact us to receive a full credit for hosting
including any applicable premium support fees. If you’d like to achieve the highest possible
protects against software failure with FileMaker Server, contact us to ask about MirrorSync
360Works, like many hosting providers, runs on Amazon Web Services (AWS) - but unlike many
we have two personnel on staff with AWS Architect certifications, and are a member of the
Partner Network (APN).
We’ve been using AWS since 2008, and our President Jesse Barnum has presented at the
Developer Conference on
AWS deployment in 2016, and API integration in 2018. Jesse created and donated to the
re-usable set of
scripts that allow FileMaker to communicate directly with AWS API’s. When you host with
from a deep pool of technical knowledge that includes FileMaker Server, AWS, and how to make
work perfectly together.
For some customers, extended downtime can spell the end of their business. With 360Works
hosting, we can
up multiple servers in different regions around the world that are kept in constant sync
allowing your business to continue even if an entire AWS region were to go offline. Contact
Because we run on AWS, we can deploy your server wherever you and your customers are.
from any of these hosting locations:
||Europe / Middle East / Africa
|California - Los Angeles
|California - San Francisco
|Florida - Miami
|Massachusetts - Boston
|Ohio - Columbus
|Ontario - Toronto
|Oregon - Portland
|São Paulo (Brazil)
|Texas - Houston
|Virginia - Ashburn
*Backup guarantee terms and conditions: 360Works
pay you $10,000 in the
event that your data is lost without at least one backup out of the prior seven days, starting
days after your hosting starts.
Notification of data loss must be emailed to firstname.lastname@example.org within 48 hours of when it
Damage, encryption, or
corruption of the data while it was still live on FileMaker Server will still be present on the
backup, and no guarantee
is made that the backup files are openable or usable. Guaranteed amount will be paid out a
of one time per hosting customer.
If the data loss is covered by an insurance policy, the lesser of $10,000 or the insurance
deductible amount will be paid.